Firewalls and NAT

The introduction of firewalls to VoIP networks complicates several aspects of VoIP— most notably, dynamic port communications and call setup procedures. Stateless packet filters pose particularly difficult problems for VoIP networks using the H.323 standard because each successive channel in the protocol is routed through a port dynamically determined by its predecessor. Simple firewalls cannot correlate UDP transmissions and replies; therefore, this necessitates punching holes in the firewall's ACLs to allow H.323 signaling to traverse the security bridge on any of the ephemeral ports it might use. This introduces a serious weakness in the network. Even with a stateful VoIP-aware firewall that can comprehend H.323 messages and dynamically open the correct ports for each channel as the protocol moves through its call setup process, parsing H.323 traffic is not a trivial matter. H.323 is encoded in a binary format based on ASN.1, and thus the complex parsing to discern the contents of encoded packets introduces further latency into an already speed-sensitive system. If the text encoding of SIP makes the call setup and header parsing much simpler than with H.323, some requirements are still placed on the firewall: It must be stateful and monitor SIP traffic to determine which dynamic RTP/RTCP ports are to be opened and made available to which addresses.

NAT is also particularly troublesome for VoIP systems using either H.323 or SIP standards. NAT violates the fundamental semantics of the IP address, in that it must be a globally reachable point of communications. This design has significant implications for VoIP and complicates network operations because the internal IP address and port specified in the signaling packets are not the actual address/port pair used externally by a remote terminal. The firewall must comprehend this so VoIP applications receive the correct translated address/ports numbers. Subsequently, with NAT, not only does signaling traffic need to be read, but also it must be modified so correct information is sent to each of the endpoints. Furthermore, several issues are also associated with the transmission of the media itself across the NAT, including the well-known incompatibilities with IPsec VPN tunneling. Conceptually, the easiest solution to those incompatibilities is to do away with NAT entirely, but NAT has its benefits. There are many scenarios where it is both the cheapest, easiest, and most efficient solution, so it is not likely to be abandoned—even after implementation of IPv6 and its expanded address space.

Moreover, regardless of the protocol used for call setup, firewalls and NAT (as well as inline intrusion detection and prevention systems) present other specific issues with VoIP. Both security technologies make it difficult for incoming calls to be received by terminals, affect QoS introducing latency and jitter, and may wreak havoc with the RTP stream.

Application-level gateways, middlebox application proxies, and session border controllers are the typical solutions to the firewall/NAT traversal problems. They can parse and understand H.323 or SIP and allow for dynamic ACL configuration based on application-specific information. There are drawbacks though. Regarding performance, manipulation of VoIP packets introduces latency and may contribute to jitter. Moreover, such security devices can be expensive and would need to be upgraded or replaced each time the VoIP standards change. Finally, additional network components also require protection from attackers. A compromised ALG, proxy, or SBC can have disastrous effects on the security of the whole VoIP infrastructure. For sake of completeness, other possible solutions to the NAT problem include the following mechanisms: Simple Traversal of UDP through NAT (STUN), Traversal Using Relay NAT (TURN), Interactive Connectivity Establishment (ICE), and Universal Plug and Play (UPnP).

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