Name the major sources of help and support for Ubuntu. Answer 1
The major sources of help and support for Ubuntu are system and online documentation, commercial support, community support, Launchpad and the Fridge.
What types of documentation are available on the documentation site of Ubuntu? Answer 2
Four types of documentations are available on the Ubuntu documentation site. These are the Ubuntu official documentation, community documentation, common questions and Ubuntu screencasts.
What are the options for obtaining commercial support for your Ubuntu desktop? Answer 3
The options for obtaining commercial support are either by getting the support directly from Canonical through their Global Support Services team or through the network of companies and partners that are listed in the Canonical Marketplace.
What are the different platforms through which the Ubuntu community extends its help and support? Answer 4
The different platforms through which the Ubuntu community extends its help and support are:
• Mailing lists
What are IRC channels? Answer 5
IRC channels are a form of real-time Internet chat that allows users to talk directly to one another. Question 6
What help and support do the LoCo teams provide to Ubuntu users? Answer 6
The LoCo teams are primarily involved in providing free local support, such as one-on-one troubleshooting, group sessions and presentations about Ubuntu. Simultaneously, these teams are actively engaged in providing non-English support to the Ubuntu users.
What is Launchpad? Answer 7
Launchpad is a Web-based suite that helps people develop free and open source software. It is a collaborative system developed by Canonical and is primarily used to track many aspects of open source development.
As an Ubuntu user, why do you need to use Launchpad? Answer 8
As an Ubuntu user, you can use Launchpad to search Ubuntu-related information, report and track bugs in Ubuntu and place mailing orders for Ubuntu CDs.
What is the name of the bug-tracking tool available with Launchpad? Answer 9
Malone is the bug-tracking tool available with Launchpad.
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